DiscoverMy Curious Colleague ~ CPG CX104. Curious About...On-Shoring to Blended Shoring & Everything in Between: Contact Center Operations Set-up Options w/Michael Ferrari|Chief Client Officer-Avantive Solutions
104. Curious About...On-Shoring to Blended Shoring & Everything in Between: Contact Center Operations Set-up Options w/Michael Ferrari|Chief Client Officer-Avantive Solutions

104. Curious About...On-Shoring to Blended Shoring & Everything in Between: Contact Center Operations Set-up Options w/Michael Ferrari|Chief Client Officer-Avantive Solutions

Update: 2024-05-21
Share

Description

This week on Ep #104 I'm Curious About...On-Shoring to Blended Shoring & Everything in Between: Contact Center Operations Set-up Options w/Michael Ferrari, Chief Client Officer - Avantive Solutions

šŸŒ Explore new horizons: Discover the benefits of various operations set up -  onshore, offshore, nearshore and blend shoring - to enhance customer support and efficiency.

šŸ’” Think outside the box: Learn how innovative strategies like blend-sourcing can revolutionize your approach to outsourcing and drive success.

šŸ“ˆ Elevate your business: Hear real-life examples of how companies are achieving remarkable results by embracing flexible outsourcing models. 

TRANSCRIPT LINK: https://dashboard.transistor.fm/shows/my-curious-colleague-cpg-cx/episodes/104-curious-about-on-shoring-to-blended-shoring-in-between-contact-center-operations-set-up-options-w-michael-ferrazi-chief-customer-officer-avantive-solutions-inc/transcripts

#outsourcing #blendsourcing #customerexperience #cpgcx #cx 


Comments 
In Channel
loading
00:00
00:00
1.0x

0.5x

0.8x

1.0x

1.25x

1.5x

2.0x

3.0x

Sleep Timer

Off

End of Episode

5 Minutes

10 Minutes

15 Minutes

30 Minutes

45 Minutes

60 Minutes

120 Minutes

104. Curious About...On-Shoring to Blended Shoring & Everything in Between: Contact Center Operations Set-up Options w/Michael Ferrari|Chief Client Officer-Avantive Solutions

104. Curious About...On-Shoring to Blended Shoring & Everything in Between: Contact Center Operations Set-up Options w/Michael Ferrari|Chief Client Officer-Avantive Solutions

Denise Venneri

We and our partners use cookies to personalize your experience, to show you ads based on your interests, and for measurement and analytics purposes. By using our website and our services, you agree to our use of cookies as described in our Cookie Policy.